Wave 1 in full swing Hello everyone! Welcome back to our Quality First Rollout Roundup Newsletter. We aim to keep everyone informed and energized about the upcoming Quality First Rollout events - they will be landing in your districts between now and end of January 2020. Within this publication you’ll find important information regarding content, highlights, and next steps after each Quality First Rollout wave. We hope you will continue to use these newsletters as a resource to keep up to date- watch this space for additional SharePoint resources as well.
On behalf of the USIC Quality First Core team, we are excited to welcome you to the official rollout of our new initiatives and Quality culture!
Take care and work safe, -Burt Keating
Highlights During the week of Nov 11 to 15th, our Quality First efforts were rolled out to 6 initial districts. Here are some of the training highlights around our 4 main initiative pillars: Training Refresher training sessions have been booked for the first districts- this is a fantastic opportunity for technicians to solidify their understanding of locating fundamentals to improve quality, confidence, and of course, working safe! Leadership Our universal metrics were introduced and tracked in all districts- we now have a finger on the “pulse” of each district and are easily notified of opportunities to grow and improve! 
Routing Routing kickoff calls were held to onboard pilot groups as they begin using the new routing tool- designed to get locators to job sites in the most efficient, safest manner. Thanks to the technicians who have been using the tool so far for their thoughtful and valuable feedback so far as we continue to improve the tool. Process Standardization Truck Tidy has been launched across our Wave 1 districts and are beginning to be soft-launched across USIC. We have seen great participation and creativity in truck layouts so far, and look forward to continued efforts in future waves. “These initiatives are already being executed in some way, shape, or form in our district, but formalizing and getting everyone on the same page is something USIC has needed for a very long time”
– Supervisor, Nebraska 
UP NEXT: Wave 1 Districts
We would like to thank these districts for their high-energy participation in Wave 1!
Wave 2 Districts
We look forward to seeing our Wave 2 districts the week of December 9th to 13th! Thank you for your efforts in planning so far and for your active participation in the upcoming face-to-face kickoffs!
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Quality First, Newsletter 7
Friday, December 20th 2019
Veterans Day Show
During a #VeteransDay ceremony at its national headquarters in Indianapolis, US Infrastructure Company strengthened its company commitment to military and veteran employees. During the ceremony, USIC Vice President of Corporate Affairs David Parker announced a donation to The American Legion and a pledge to pay for a year of membership in The American Legion for all eligible employees.
Press
Releases Show
USIC Is Hosting a Veterans Day Ceremony at Its Indianapolis Headquarters in Honor of the Nearly 10% of Its Workforce Who Are Veterans
Nov 10, 2022 - INDIANAPOLIS--(BUSINESS WIRE)--USIC is a proud employer of military veterans, who make up nearly 10% of its workforce of more than 12,000 underground utility damage prevention professionals dedicated to protecting...
USIC’S SOUTHERN INDIANA DISTRICT EXCEEDS TWO MILLION MILES OF SAFE DRIVING!
Aug 15, 2022 - Shout out to our 811 Operations' Southern Indiana District for leading the company in miles driven without a responsible vehicle accident (RVA) - over two million miles of safe, defensive driving!District Manager Tim...
Careers
at USIC Show
We are always looking for people who aspire to serve their communities, value quality work, prioritize safety, enjoy solving problems and love being outdoors. If you are a quality conscious, hard-working individual who loves working outdoors, then you should consider a career at USIC!