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Damage Prevention

Damage Prevention

The Leader In Damage Prevention

This year, USIC will perform over 80 million locates annually for telecommunications, gas, electric, sewer, and water utility providers as well as many municipalities across North America. The most important part of Damage Prevention is ensuring we protect our customers’ infrastructures in addition to those who live and work around them. USIC has over 9,000 highly-trained technicians in the field outfitted with the latest technology so they can provide the most accurate, timely service to our customers.

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Protecting Infrastructure

View how we help prevent damage to nationwide infrastructures and utilities.

Our Service Stats

25,000

Locates Completed
Every Hour

99.97%

of USIC locate tickets result in no locate-related damage

Image of Locating Services

Locating Services

USIC’s core business is providing an efficient, safe, and highly trained workforce to locate underground utility infrastructure for our 1,000 customers within North America. USIC performs over 80,000,000 locates a year - locating for gas, telecommunications, electric, sewer, water, fiber and anything else underground that supports the infrastructure within North America.

Learn about our Locating Services and our process for preventing damage. Locating Services Brochure Learn about our Locating Services and our process for preventing damage.

Ticket Risk Assessment

When dealing with valuable infrastructure, it is essential that we are able to quickly assess the risk of every ticket received. To address this damage prevention and regulatory need of utility providers, USIC has deployed a Ticket Risk Assessment solution that automatically evaluates job risk and projects the probability of a damage occurring with each ticket.

Learn about our Ticket Risk Assessment solution. Click to view or download. Ticket Risk Assessment Brochure Learn about our Ticket Risk Assessment solution. Click to view or download.

Damage Investigation

USIC’s Damage Investigation service is a response to utility damage where USIC provides a thorough investigation, including photos and any other supporting documentation to make sure our customers receive efficient claims resolution and unparalleled customer support.

Learn about our Damage Investigation Services. Damage Investigation Brochure Learn about our Damage Investigation Services.

Why
Call 811?

Call before you dig

Calling 811 is the most important step! Call 811 at least a few days before you start any digging project. Whether you are planning to do it yourself or hire a professional, smart digging means calling 811 before each job. Ready to dig? We'll help you do it safely!

President's Award Recipient

USIC is the proud recipient of the Common Ground Alliance’s (CGA) President’s Corporate Award of Excellence for 2014. USIC was awarded this honor for contributions to DIRT data as well as an overall dedication to damage prevention at this year’s Annual Meeting at the CGA conference.

A Valued Partnership

USIC is a valued Disconnect/Reconnect partner of Ameren Missouri. USIC represents Ameren Missouri professionally and courteously while performing this critical service. USIC’s performance consistently meets Ameren Missouri's high safety, quality and efficiency expectations.

- Tommie Gray, Revenue Protection Manager, Ameren Missouri

2018 CGA Gold Sponsorship

USIC is proud to be a Gold Sponsor for this year's CGA Excavation & Safety Expo. For more information please visit www.cgaconference.com.

US Infrastructure Corporation (USIC) Acquires On Target Utility Services

USIC is pleased to announce On Target Utility Services as the newest addition to the USIC family. For USIC, this transaction adds more than 280 technicians and strengthens its ability to service new and existing customers in the Northeast. This partnership further expands USIC’s diversification of services with the addition of utility services like metering, storm restoration, telecommunications, smart grid and power line solutions to provide even more support for our customers.

Great Partnership

Working with the team at USIC throughout our RFQ process was the continuation of a great partnership. USIC, not only heard our needs and concerns, they asked the appropriate questions to fully understand where we needed to be in order to award a new contract to them. As a result, we highly recommend USIC as a partner in the protection of underground communications facilities.

- R. Wallace

Shout out Amber Orr! Show

Amber was driving to her first locate of the day when she noticed a car crashed into a sign pole on the opposite side of the interstate with smoke coming from the engine and someone still inside.  She took the nearest exit, looped around, and got back onto the interstate to get to the accident.  Parked at a safe distance, she grabbed her fire extinguisher, helped a disoriented young man out of the vehicle and took him to her truck.  She then extinguished the smoking engine, called 911, and waited for emergency responders and the parents of the young man, a high school senior, to arrive. 
Thank you, Amber, for responding to a member of the community in need!

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Press
Releases Show

Thank You for 20 Years of Service!

Mar 15, 2021 - Master Technician Ken Thompson began his career at USIC in 2001 in Newport News, VA. For the last 19 years, he has been protecting our customers' infrastructure and our communities in Pender, New Hanover, and Brunswick...

Thank You for 30 Years of Service!

Mar 03, 2021 - South Carolina Master Technician Thomas Manigault has been a dedicated member of the USIC team for 30 years! He began his locating career with NOCUTS on his 21st birthday in 1991, working out of a van without air...

Careers
at USIC Show

We are always looking for people who aspire to serve their communities, value quality work, prioritize safety, enjoy solving problems and love being outdoors. If you are a quality conscious, hard-working individual who loves working outdoors, then you should consider a career at USIC!

Contact Us

USIC HEADQUARTERS
9045 North River Rd., Suite 300
Indianapolis, IN 46240

PHONE
1-317-575-7800

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