Safety & Training

BUILDING A CULTURE OF SAFETY TO PROTECT OUR EMPLOYEES, OUR CUSTOMERS AND THE COMMUNITIES IN WHICH WE LIVE AND WORK.

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Quality of Service is of Primary Importance within USIC

At USIC, we believe that Environmental, Health and Safety excellence is not a cost, but an investment, and a key part of a high performance organization.

Our 3 Core Programs of Safety

[1]

Why: Safe-Life

Our culture is protecting our infrastructure, our communities, and ourselves, which is why Safe-Life is important. Safety, Quality, and Productivity are our core values. All incidents are preventable. Nothing we do is worth anyone getting hurt. We use Time Out Authority to pause an activity to make it safe.

Safe Life Logo

  • Injuries

    We must first not hurt ourselves.

  • Accidents

    We must not hurt ourselves and others.

  • Damages

    We must not hurt our communities.

  • Delays

    We must do all of that as efficiently as possible.

Always assess for hazards when you first arrive (and whenever conditions change) to understand what can hurt you! Always analyze options to determine the safest alternative to understand how to protect yourself! Once a hazard is identified and the safest alternative is selected, you have to act on it by sticking to the PLAN!
[2]

How: A3 Program

The A3 Program explains how we do what we do to achieve World Class Safety. This simple 3-step cognitive-based process of Assess, Analyze and Act directly impacts and engages employees in hazard recognition/mitigation techniques and internalizes their own personal values as they approach their daily work tasks.

[3]

What: F.L.A.G.

F.L.A.G. is one example of a tool our employees use, representing the WHAT in our safety culture. F.L.A.G. is a safety program designed to address the four major types of incidents our employees experience and the proper techniques to help mitigate these common hazards.

  • Footing

    Choose secure footing. For example, walk on the sidewalk instead of a dirt path.

  • Line of fire

    Stay out of the line of fire. Never put yourself in front of an object that is moving.

  • Alignment

    Use proper alignment when lifting. Always lift facing the object.

  • Get your eyes on the path

    Whether driving or walking, look for hazards in front of you.

USIC Training Process

  1. [1] In Class
  2. [2] On the Job Training
  3. [3] Certification Process
  4. [4] Qualified Technician
  5. [5] Continued Education
[1]

In Class

All USIC Locate Technicians receive a minimum 40 hours of classroom training, based on utility density. Trainees learn about USIC, our company culture, expectations, and the skills needed to be an efficient USIC Locate Technician.

[2]

On the Job Training

Following in-class training, Trainees enter a structured OJT program. Trainees are paired with experienced Locate Technicians and work in the areas where they will operate. Working with their coach, they will perfect their skills and learn the most up-to-date field techniques to protect infrastructure and the public.

[3]

Certification Process

All Trainees must complete a comprehensive field certification ensuring field proficiency. USIC selects and trains acceptance certifiers from our most knowledgeable and highly skilled technicians.

[4]

Qualified Technician

USIC Locate Technicians are specifically trained to meet their customer needs. This includes specialized, utility-specific training, developed in partnership with USIC customers and Operator Qualifications, where required.

[5]

Continued Education

All USIC Locate Technicians will receive annual and ongoing training to build their knowledge and skills. The USIC Institute provides hundreds of hours of ongoing learning available at any time to our employees.

Fleet Safety

PREDICTIVE ANALYTICS, TARGETED RISK REDUCTION, AND LEADERSHIP ENGAGEMENT

USIC’s award winning Fleet Management Program delivers a holistic driver behavior approach with sophisticated fleet inventory, maintenance, and new vehicle selection. Our reduction of motor vehicle accidents and monitoring of employee driving performance is integral to Protecting Our Communities. Over 9,000 USIC fleet vehicles & drivers convert big data telematics into daily operational improvements. Best of all, our teammates are ready to answer the call for both damage prevention and helping our neighbors!

President's Award Recipient

USIC is the proud recipient of the Common Ground Alliance’s (CGA) President’s Corporate Award of Excellence for 2014. USIC was awarded this honor for contributions to DIRT data as well as an overall dedication to damage prevention at this year’s Annual Meeting at the CGA conference.

A Valued Partnership

USIC is a valued Disconnect/Reconnect partner of Ameren Missouri. USIC represents Ameren Missouri professionally and courteously while performing this critical service. USIC’s performance consistently meets Ameren Missouri's high safety, quality and efficiency expectations.

- Tommie Gray, Revenue Protection Manager, Ameren Missouri

2018 CGA Gold Sponsorship

USIC is proud to be a Gold Sponsor for this year's CGA Excavation & Safety Expo. For more information please visit www.cgaconference.com.

US Infrastructure Corporation (USIC) Acquires On Target Utility Services

USIC is pleased to announce On Target Utility Services as the newest addition to the USIC family. For USIC, this transaction adds more than 280 technicians and strengthens its ability to service new and existing customers in the Northeast. This partnership further expands USIC’s diversification of services with the addition of utility services like metering, storm restoration, telecommunications, smart grid and power line solutions to provide even more support for our customers.

Great Partnership

Working with the team at USIC throughout our RFQ process was the continuation of a great partnership. USIC, not only heard our needs and concerns, they asked the appropriate questions to fully understand where we needed to be in order to award a new contract to them. As a result, we highly recommend USIC as a partner in the protection of underground communications facilities.

- R. Wallace

Connect with Us on Social Media

USIC TECHNICIAN SAVES MAN FROM BURNING HOUSE   Show

Birmingham, AL Technician Keena Dowdell was performing a locate when he heard screams and ran to help. A nearby house was on fire, and the elderly, disabled man inside could not get out of the window or to his phone to call for help. Keena got his shovel and broke the window but could not loosen the security bar enough to get the man out. He began trying to force the front door open while calling the fire department and finally got through to help the man escape. The man was then taken to the hospital and treated for smoke inhalation. “I just saw the man was in there trapped,” Keena described. “The house was on fire. I just tried my best to get him out of there. I feel really good about it. This is the first time I’ve been in a position to save someone’s life like that.” Thank you, Keena, for your heroic actions, which saved a life!

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Press
Releases Show

USIC honored as a 2023 VETS Indexes 3-Star Employer

Apr 13, 2023 - VETS Indexes is excited to announce that USIC has earned the designation VETS Indexes 3-Star Employer in the 2023 VETS Indexes Employer Awards. The award recognizes the organization's commitment to recruiting, hiring,...

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USIC Announces New Chief Operating Officer

Feb 15, 2023 - INDIANAPOLIS--(BUSINESS WIRE)--USIC, the leader in underground infrastructure damage prevention, has announced the appointment of Richard Batelaan as Chief Operating Officer (COO). Richard, who will report directly to...

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Careers
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We are always looking for people who aspire to serve their communities, value quality work, prioritize safety, enjoy solving problems and love being outdoors. If you are a quality conscious, hard-working individual who loves working outdoors, then you should consider a career at USIC!

Learn More about working at USIC

Contact Us

USIC HEADQUARTERS
9045 North River Rd., Suite 200
Indianapolis, IN 46240

PHONE
1-317-575-7800

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